FAQs & Shipping
Our shipping cost is $3.95 per product. However, we offer some exclusive products with Free shipping through certain email offers, promotions, etc.
We ship worldwide using USPS. If you’re still not sure, just email us. We’re super happy to help
In order to maintain the absolutely best prices we work with several suppliers who ship directly to the customer! The downside to this is slightly longer shipping times, though we’ll work our hardest to ensure you get what you ordered as fast as your baby can say da-da!
Here are the shipping time estimates from our suppliers:
United States 🇺🇸, Canada 🇨🇦: 8-15 Business Days
United Kingdom 🇬🇧: 7-15 Business Days
Australia 🇦🇺, New Zealand 🇳🇿: 8-15 Business Days
Netherlands 🇳🇱, Finland 🇫🇮, Norway 🇳🇴, Switzerland 🇨🇭, Sweden 🇸🇪 , Denmark 🇩🇰: 7-14 Business Days
France 🇫🇷, Italy 🇮🇹, Spain 🇪🇸, Germany 🇩🇪, Belgium 🇧🇪, Austria 🇦🇹, Ireland 🇮🇪, Poland: 🇵🇱: 8-20 Business Days
Hungary 🇭🇺, Portugal 🇵🇹, Turkey 🇹🇷: 8-20 Business Days
Bahrain 🇧🇭, Abu Dhabi 🇦🇪, Qatar 🇶🇦: 8-20 Business Days
Singapore 🇸🇬, Hong Kong 🇭🇰, South Korea 🇰🇷, Japan 🇯🇵, Israel 🇮🇱: 7-14 Business Days
Other regions not highlighted: 15-30 Business Days
In order to guarantee the best price, we source our products from multiple suppliers. Therefore, if you ordered multiple items at a time, they may be shipped separately so they get to you faster. So no need to panic if you don’t receive all of your items at once…they are on the way. Any other questions or problems, feel free to contact our support.
No problem. Just send us an email within the first 24 hours of placing your order and we will issue you a full refund, no questions asked and we won’t take it personally. 😉
As soon as you place your order, you will receive a confirmation email to indicate that we have received your order, and have authorized your credit card/PayPal for the purchase.
Once your order has been shipped, a second email containing your tracking number(s) will be sent. The tracking number can occasionally take a few days to update, but once you have received the email, you can be sure that your order is on its way to you!
Our beautiful support team is here to help you. Simply email firstname.lastname@example.org to start the return/refund process. Please include the following information:
• Order number
• Proof of purchase
• Video or photo of the faulty product (if applicable)
• Email contact
• Complete delivery address
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.